Welcome to petitehome.shop. To ensure you have a clear understanding of your refund rights when purchasing vanity stools and other small furniture items, we have established the following Refund Policy. Please read it carefully before placing an order.
I. Inventory Clearance Notice
Due to changing market conditions and sustained operating losses, petitehome.shop has decided to initiate an inventory clearance sale. This clearance event aims to liquidate existing stock at discounted prices, available while supplies last. During the clearance period, all orders are subject to current inventory availability. By making a purchase, you are deemed to have accepted these inventory clearance terms.
II. Order Processing and Shipping
Order Processing Time: Orders are processed on the day they are placed.
Shipping Time: Approximately 2 days (within the U.S.).
Return Window: Within 30 days from the date of receipt.
Refund Processing Time: Completed within 3 days after the return is confirmed.
III. Refund Conditions
Items must remain in their original, pristine condition, specifically: unused, undamaged, and with complete original packaging.
If an item suffers from quality defects or shipping damage, you may request a refund within the designated return window.
During the clearance sale, items may exhibit minor cosmetic imperfections; however, such details will be clearly noted on the product page, and purchasing the item constitutes acceptance of these conditions.
IV. Return Process
Please contact Customer Service prior to returning any item to confirm the reason for the return and to verify the return procedure.
Please ship the item(s) back to the following address: 1090 Springs Fireplace Road, East Hampton, NY 11937.
Once the returned item has been inspected and confirmed to meet the return conditions, the refund will be processed within 3 days, and the funds will be credited back to your original payment account.
V. Refund Details
Refunds consist of a one-time reimbursement of the original purchase price and do not include shipping costs (unless the return is due to quality defects or shipping damage).
As this clearance event involves the liquidation of existing inventory at discounted rates, all orders are considered final purchases once payment is submitted. Generally, returns for reasons other than quality defects are not accepted; however, all valid return requests will still be processed in accordance with the return procedure outlined above.
Thank you for your understanding and support of petitehome.shop during this inventory clearance period. We are committed to processing every order strictly in accordance with this Refund Policy to safeguard your shopping rights.